Privacy Policy
Last Updated: 03/27/2026

1. Introduction

Journey K9 (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and service data

If you schedule appointments or use our services, we may collect details associated with those interactions.

3. How We Use Your Information

We use your information to:

Provide requested services and customer support

Send appointment confirmations and reminders

Send SMS and email communications that you have explicitly consented to receive

Improve our website and marketing performance using analytics

Maintain compliance records related to consent and opt outs

Protect our business and users, including fraud and security monitoring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of Journey K9, our users, or others.

Business transfers

If Journey K9 is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third party sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Choices

SMS opt out

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.

Email opt out

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.

Access and correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for children under 13 and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

Journey K9

Address:

Phone: (703) 598-2778

Email: [email protected]

Clarity Session

Get unstuck and uncover exactly what’s holding you back.

  • 60-minute deep-dive session

  • Identify blocks and blind spots

  • Walk away with a clear next step

1:1 Coaching Package

Ongoing support tailored to your goals, mindset, and growth.

  • Weekly coaching calls

  • Personalized roadmap

  • Accountability and mindset tools

Breakthrough Intensive

One powerful day to shift patterns and accelerate progress.

  • Half-day or full-day virtual session

  • Custom plan created on the spot

  • Ideal for major decisions or transitions

Group Coaching Circle

Grow in a supportive, like-minded community setting.

  • Weekly group Zoom calls

  • Shared insights and reflection

  • Lower cost, high impact

Testimonials

Trusted by 40+ Customers

"The phrase dog whisperer is used commonly but Gabe is truly a dog whisperer through and through. He's truly all in it for the dogs and just wants them and their humans to be as happy as possible. Having done other trainers with small success, Gabe can help you there if you will put the effort in and its totally worth it!"

Sam, Bryanna and Stella

"Left unchecked, I knew my dog would get into fights and I didn't know how to handle her. Gabe helped teach me to communicate and guide her properly so that she knows she doesn't have to take care of herself. She comes to me for guidance. With her full attention on me, not caring about the distractions the world around her may bring, I feel like a confident guardian. And, together, we are the best team."

Michelle Doe

"Gabe was able to do great things with Hazel, so I knew he could handle Olive easily. I was very thankful to have found him because he really knows his stuff and it's made all the difference with her. It's teaching me more than anything else and Olive and I are better off for it for sure."

Meg and Olive

FAQs

Frequently Asked Questions

How long does training take?

Training timelines vary by dog, behavior, and consistency, but most clients see noticeable improvement within the first few sessions.

How do I get started?

Start by booking a free discovery call. We’ll explore your goals and see if our coaching is the right fit for you.

Do you offer virtual sessions?

Yes! All coaching sessions are held virtually via Zoom, so you can join from anywhere in the world.

How often do sessions take place?

Most clients meet weekly or bi-weekly, depending on their goals and coaching plan. We’ll decide what cadence works best for you.

How long is each session?

Sessions typically last 60 minutes, allowing time for deep conversation, reflection, and action planning.

Is coaching confidential?

Absolutely. Everything shared during coaching is kept private and confidential in a safe, judgment-free space.

Do you offer payment plans?

Yes — we offer flexible payment options for coaching packages to make support accessible and stress-free.

What’s your cancellation policy?

We ask for 24-hour notice for any rescheduling. Missed or late-cancelled sessions may be charged depending on your plan.

Let's Get Your dog On The Right Path

© Copyright 2026. Journey K9. All Rights Reserved.

Goal Alignment Strategy

A focused session to define goals that actually feel aligned.

  • Clarify core values

  • Set meaningful short-term goals

  • Identify action steps and timelines

Accountability Coaching

Stay consistent, take action, and build momentum.

  • Bi-weekly check-ins

  • Progress tracking

  • Encouragement + strategic feedback